.webp)
What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month’s focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.
IN THIS EPISODE:
- What is David’s favorite fall drink?
- Why should leaders focus on hospitality?
- What were David’s main takeaway’s from Will Guidara’s talk on unreasonable hospitality (2024 Global Leadership Summit)
- How can hospitality be a “selfish pleasure”?
- How does David live out hospitality in his current role at the GLN?
- How can a leader express hospitality in a remote or hybrid work situation?
LISTEN
Apple Podcasts | Spotify | YouTube
STANDOUTS AND TAKEAWAYS
- Behind-the-scenes excellence makes public “wow moments” possible.
- Upholding the value of excellence has a positive impact on an entire organization.
- Every touch point that someone has with an organization (from interactions in the parking lot to emails and social media) is an opportunity to show hospitality.
LINKS MENTIONED
- Book: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Amazon.com)
- Website: Leader365 and Team365
- Website: Global Leadership Summit 2025
- Website: Global Leadership Network
Related
Ep 196: A Lifetime of Leadership (with John C. Maxwell)
Have you ever wished you could sit down with someone who has truly mastered their craft? Michael Jordan on winning; Mozart on music; Leonardo da Vinci on creativity. Not just to review their highlight reels but to unpack all the lessons they learned across their lives? Well, that’s what today’s conversation feels like because today we get to listen to John C Maxwell talk about leadership.
Ep 195: On Purpose and Calling (with David Ashcraft)
As a leader who is rolling into a new year, you might be thinking about what’s next. This conversation with GLN President and CEO David Ashcraft will encourage you with the unique ways you’ve been called to lead and center you by reminding you what it’s all about.
Ep 194: A Look Back at 2025 (with Whitney Putnam and Eric Case)
As 2025 wraps up and 2026 gets started, we thought we’d take a look back on all the great conversations we’ve had over the past year and pick a few of our favorites to share with you.
Leadership That Lasts
Team365 isn’t just a platform. It’s a commitment to grow, lead and live with purpose — every single day. Whether you’re here for content, community or clarity, you’re in the right place. Your leadership matters. Let’s keep going.
